Interaction Design WikiInteraction Design Process

Interaction Design Process FS24

Spring 2024: March 18 - April 19.

Instructors:
Dr Joëlle Bitton
joelle.bitton@zhdk.ch 

Nicole Foelsterl
nicole.foelsterl@zhdk.ch

Office hours by appointment 

The module takes place from March 18 - April 19, over 5 weeks, from Monday to Friday each week, 9.00-17.00 (On Monday mornings, the Method class takes place with transitions to the Process class, and Friday mornings are for your BA theory courses) - See detailed hours in calendar below (room info in Evento). 
*Some sessions may take place via Zoom (although sessions happening both in Zoom and in presence at the same time will not be possible).

Class sessions include lectures, discussions, mentoring sessions, in-class exercises, home assignments and independent study blocks.

The studio course runs in parallel with the seminar course "Interaction Design Methods" and is a platform to apply ideas and concepts discussed in the seminar, therefore the two courses are actually an ensemble.
Projects are conducted in groups of 4 students. 

Overview and Objectives

This course puts the students in the context of realising an interaction design outcome from initial idea to final proposal, with a particular emphasis on field research and user-experience.
In this interaction design process, students work through the several stages of project development: Context/User Inquiry, Concept Generation, Idea Testing, Prototype Development, Evaluation and Concept Iteration. 

Following these stages of observation, creation, and evaluation, we will discuss and apply situated and user-centered methods (eg. bodystorming, context analysis, video scenarios, etc).

This course is project-based and will allow students to have a hands-on experience.
Organised in groups, students will develop innovative design concept for a product, a service or an experience. 

Topic

A world of systemic changes... upside down...

The topic for this class addresses the typical design premise of interaction designers' wishes to have a societal impact. People-centered design is at the core of interaction design studies and human-computer interaction research. What does this premise actually mean? What are the limitations, frustrations, realities of designing on the ground? What if we should move away from a human-centric design to a non-human one? The class proposes to look at proposal of changes not in term of individual behaviours but addressing if systemic changes can happen from a design proposal.
We will also uncover the contradictions of a designer's responsibility, agency and idealisation. Events and conjunctures that are overwhelming and bleak, such as global warming, the collapse of ecosystems, wars, economic struggles, social injustices etc can make us feel powerless and make design proposals seem insignificant. Yet, in this dark context, we have the opportunity to re-value humour and gaiety as points of counterbalance and as design tools. Hence this year, we will take a special detour at ways that we can design with a sense of playfulness, absurdity and humour. 
For this course, each group of students will engage designing in a social context that they will identify and they will argue for their intervention, in conjunction with working with people (or non-people) involved on the ground.

During the course the student will learn:

The student is expected to produce these final deliverables:

1. A working prototype, user-tested and evaluated
2. The presentation of this interaction design product, service and/or experience grounded on the understanding of the user and the context
3. The documentation of assignments and design process in a blog
 

Course Outline

Your project development is structured in following steps:

Mandatory Assignments

The final outcome of the class is a working prototype, user-tested and demoed/exhibited and presented in context in a short film. For this class, there will be an emphasis on the narrative as a way to disseminate your proposal.

Throughout the module, various short home & in-class assignments will be given to practice concepts discussed in class.

Interval group presentations/check-ins each week present the advancement of the group's project and highlight the specific requirements of that week. For some presentations, all the class attends and for 'check-ins', the session is with each group (see calendar below for details).
Each presentation are structured so that each group member will introduce an aspect of the project (all group members are required to attend). On average, the presentation should be 5-7 minutes.
The format is open: 

A separate 'Journal' is developed by each student that reflects on learnings from the seminar. It should be in the form of an online blog (ie. WordPress, Tumblr or other):

Expectations and Grading

Grades will be based on group presentations, class participation, home assignments, documentation (journal) and final work. 
Contributing to constructive group feedback is an essential aspect of class participation.
Regular attendance of 80% is required in all contact sessions. Two or more unexcused absences will affect the final grade. Arriving late on more than one occasion will also affect the grade.

Final work & documentation 50%

Group presentations & mid-assignments 30% 

Journal Documentation 20%

Any mandatory assignment (see above) that remains unfulfilled, the student receives a failing grade.  

Course Materials

The course IAD Design Methods provides the background literature for this class.
Additional readings can be provided as the class progresses.

Teams projects

Team Guru
Team Bias
Team Ecosystem
Team Sensory Experience

Calendar

Week 1
Into the Wild!

Monday 18.3

Tuesday 19.3

Wednesday 20.3

Thursday 21.3

Friday 22.3

Morning

(starts at 9.00 otherwise noted)



  • 9.00 - 12.00 Theory class: Design/Undesign Perspectives & Biases 

    + Overview of the IAD Process topic & scope (jb)

Field Research

Field Research







Field Research







Afternoon
(starts at 13.00 otherwise noted)


  • Introduction about the module, Note on Documentation

  • Exercise, part 1: topic and group building (answering questions & themes emerging)
    (jb, nf)

  • Exercise, part 2: topic and group building (clustering by themes)
    (jb, nf)

  • Assignment field research

14.00

  • First unedited results (sound, photos, videos, observations) (jb)



Going back to Field Research

14.00

  • Input
    Ethnographic study & 

    Sense Making (nf)



Going back to Field Research

  • 14.00 Group presentations: Inspirations and Field Research (First impressions of 2-3 iterations, narrative over 1.5 days, questions/reflections that drove your choices for the field study) 5-7mn/group
    (jb)


     
  • Expectations for the following week

  • *visit of mini-golf hard (tbc)

Week 2
Idea Transfers

Monday 25.3

Tuesday 26.3

Wednesday  27.3

Thursday  28.3

Friday 29.3

Morning

  • 9.30-11.30
    Theory class: Experience and the "user"

    Process class Exercise: Very rapid prototyping 
    (jb)


Field Research & Desk-based Research
(Related work, 
References)


Field Research & Desk-based Research
(Related work, 
References)

Field Research & Desk-based Research
(Related work, 
References)

holiday

Afternoon

  • Group Presentations:
    mock-ups
    (jb) 

Field Research & Desk-based Research

START: 13:00 

  • Input "Narrowing Down" (nf) 
  • Mentorings per Group (30 Min.) (nf) 

Field Research & Desk-based Research
(Related work, 
References)

Check-in by groups: Advanced concept: Related Work/Inspirations, Further field research, Directions and Prototype 1.0
(jb)

Week 3
Play

Monday 1.4

Tuesday 2.4

Wednesday  3.4

Thursday  4.4

Friday 5.4

Morning

holiday

  • 9.30-11.45
    Theory class: Prototyping concepts, prototyping everything


    Prototyping with Bodystorming in the field: follow/observe situation in the field (outside Toni)

Independent Study




Independent Study




atelier walk-thru (jb) (time tbd)



Afternoon


  • 15.00 (back to Toni)
    Present Exercise:  

    Prototyping ideas with Performance enactment / Bodystorming
    (jb)

Demoes on location (all groups together):
Prototypes demoes in situation 
(jb, nf)

Week 4
Stories and Users

Monday 8.4

Tuesday 9.4

Wednesday 10.4

Thursday 11.4

Friday 12.4

Morning

  • 9.30-11.30
    Theory class: Storytelling as a Prototype
  •  

Independent Study



Independent Study

Independent Study



Afternoon

  • 13:30 - 16:30
  • Workshop Exercise/Input 
    Storytelling & Storyboards (nf) 



14:00 - 17:00

Mentoring Storyboard (nf)

14.00 Check-In by groups: Video showcase:
Narratives showcasing prototypes in action
(nf, jb)

Week 5
Production 

Monday 15.04 

Tuesday 16.4

Wednesday 17.4

Thursday  18.4

Friday 19.4


  • 9.30-11.30
    Theory class: Evaluating Outcomes (with participants)


  • Mentoring (jb)

Production 

Production

Editing Mentoring: (nf)

10:15 - 10:45: Safe Space

10:45 - 11:15: Eco Systems

11:15 - 11:45: BAS

11:45 - 12:15: Guru



Production *Booking photo studio Deadline
  • Final Group presentations - choose location
  • Feedback session
    (jb, nf)







JB: Dr. Joëlle Bitton, NF: Nicole Foesterl