Interaction Design WikiInteraction Design Process

Interaction Design Process FS25

Spring 2025: March 17 - April 17.

Instructors:
Dr Joëlle Bitton
joelle.bitton@zhdk.ch 

Nicole Foelsterl
nicole.foelsterl@zhdk.ch

The module takes place from March 17 - April 17, over 5 weeks, from Monday to Friday each week, 9.00-17.00.
On Mondays, depending on the week, the Method class takes place in mornings or afternoons overlapping with the Process class, and Friday mornings are for your BA theory courses
- See detailed calendar below (room info in Evento). 
**Some sessions may take place via Zoom (although sessions happening both in Zoom and in presence at the same time will not be possible).

Class sessions include lectures, discussions, mentoring sessions, in-class exercises, home assignments and independent study blocks (students are expected to iterate and advance versions in between sessions together).

The studio course runs in parallel with the seminar course "Interaction Design Methods" and is a platform to apply ideas and concepts discussed in the seminar, therefore the two courses are actually an ensemble.
Projects are conducted in groups of 4 students. 

Overview and Objectives

This course puts the students in the context of realising an interaction design outcome from initial idea to final proposal, with a particular emphasis on field research and user-experience.
In this interaction design process, students work through the several stages of project development: Context/User Inquiry, Concept Generation and Iteration, Idea Testing, Prototype Development and Evaluation. 

Within these stages of observation, creation, and evaluation, we discuss and apply situated and user-centered methods (eg. bodystorming, context analysis, video scenarios, etc).

This course is project-based and allow students to have a hands-on experience.
Organised in groups, students develop innovative design concept for a product, a service or an experience. 


Overarching Topic:
Absurdity in a world of systemic issues

The topic for this class addresses the typical design premise of interaction designers' wishes to have a societal impact. People-centered design is at the core of interaction design studies and human-computer interaction research. What does this premise actually mean? What are the limitations, frustrations, realities of designing on the ground?  Should we still consider the role of designer as "problem-solver"? And what if we should move away from a human-centric design to a non-human one? We thus uncover the contradictions of a designer's responsibility, agency and idealisation. The class looks indeed at changes not in term of individual behaviours but checking if systemic changes could happen from a design proposal. 

A design proposal can often seem insignificant in response to events and conjunctures that are overwhelming and bleak, such as global warming, the collapse of ecosystems, wars, economic struggles, social injustices etc They can make us feel powerless. So, in this dark context, we choose as a creative condition for this class to rediscover the values of humour and gaiety as points of counterbalance and as design tools. Hence, your aim for the course is to address systemic issues and propose a design outcome that fosters a sense of playfulness, absurdity and humour. 
In addition, each group of students design in a specific social context that they identify, and students are expected to provide rigorous arguments for their intervention, in conjunction with working with people (or non-people) involved on the ground.

During the course the student learn:

Course Outline

Your project development is structured in following steps:

Mandatory Assignments & Deliverables

The final outcome of the class is in two-parts: a working prototype, user-tested and demoed/exhibited - it can be an interaction design product, service and/or experience. And a short film showing the prototype in use, grounded in the understanding of the users and the context. This film is also as a way to prototype, evaluate and disseminate your proposal.

Throughout the module, various short home & in-class assignments will be given to practice concepts discussed in class.

Interval group presentations/check-ins each week present the advancement of the group's project and highlight the specific requirements of that week. For some presentations, all the class attends and for 'check-ins', the session is with each group (see calendar below for details).
Each presentation is structured so that each group member introduces an aspect of the project (all group members are required to attend and to take part). On average, the presentation should be 5-7 minutes.

A separate 'Journal' is developed by each group that reflects on the design process and findings of the project development. It should be in the form of an online blog publicly accessible.

Typical IAD requirements to post on server by the end of the course: authors & abstract, high-res images, selected process moments in PDF, video.

Expectations and Grading

Grades will be based on group presentations, class participation, home assignments, documentation (journal) and final work. 
Contributing to constructive group feedback is an essential aspect of class participation.
Regular attendance of 80% is required in all contact sessions. Two or more unexcused absences will affect the final grade. Arriving late on more than one occasion will also affect the grade.

Final work & documentation 50%

Group milestones & engagement with process 30% 

Journal Documentation 20%

Any mandatory assignment (see above) that remains unfulfilled, the student receives a failing grade.  

Course Materials

The course IAD Design Methods provides the background literature for this class.

Teams projects

tba

Calendar

Week 1
Into the Wild!

Monday 17.03

Tuesday 18.03

Wednesday 19.03

Thursday 20.03

Friday 21.03

Morning

(starts at 9.00 otherwise noted)



  • Method & Process classes
    kick-offs
    Introduction about the two modules

  • Lecture:"Design/Undesign: Perspectives & Biases"

    + Discussion 
    + Overview of the IAD Process class topic & scope 

  • Exercise, part 1: Topics and themes emerging

(jb)

*we may finish slightly after 12.00

  • Students present First unedited results (sound, photos, videos, observations)

    + Discussion 

  • Overview of IAD Process module part 2

  • Exercise part 2: topic and group building (clustering by themes)


(jb)

  • Input:
    Ethnographic study & 

    Sense Making

  • Students share new observations from the field

    (nf)








Field Research



Afternoon
(starts at 13.00 otherwise noted)


  • Quick overview audio-video equipment to borrow from Ausleihe (nf)
  • Assignment: spontaneous observations - post on Miro board by 19.00



Going back to the Field 



Going back to Field 

  • 14.30 Group presentations: Inspirations and Field Research (First impressions of 2-3 iterations, narrative that has emerged, questions/reflections that drove your choices for the field study...) 5-7mn/group
    (jb, nf) 

     
  • Expectations for the following week

Independent study

Week 2
Idea Transfers

Monday 24.03




(Bits & Atoms)




Tuesday 25.03

Wednesday 26.03

Thursday 27.03

Friday 28.03

Morning
(starts at 9.00 otherwise noted)

Field Research & Desk-based Research
(Related work, 
References)


Field Research & Desk-based Research
(Related work, 
References)

Field Research & Desk-based Research
(Related work, 
References)

Afternoon
(starts at 13.00 otherwise noted)


  • 13.00-14.30
    Theory class: 'Observations & Experiences'

  • Process class Exercise:
    Very rapid prototyping 


  • 15.30 Group Presentations:
    mock-ups
    (jb) 


  • Input: "Narrowing Down" 

  • Mentorings per Group (30 Min)

    (nf) 

Field Research & Desk-based Research
(Related work, 
References)

  • 14.00 Check-in by groups: Advanced concept:
    Related Work/Inspirations, Further field research, Directions and Demo of Prototype 1.0 (see details in deliverables section)

(jb, nf)
Independent study

Week 3
Play

Monday 31.3



(Bits & Atoms)

Tuesday 1.4

Wednesday 2.4

Thursday  3.04

Friday 4.4




Morning
(starts at 9.00 otherwise noted)

  • 10.00 Students present Exercise:  
    Prototyping ideas with Performance enactment / Bodystorming

  • On request: Quick catch up per group (in atelier or class) 

(jb)

Independent Study



Independent Study





Afternoon

(starts at 13.00 otherwise noted)



  • 13.00-14.30
    Theory class: 'Prototyping concepts, prototyping everything'



    Assignment: Prototyping with Bodystorming in the field: follow/observe situation in the field (outside Toni)

    (jb)

Independent Study

  • On request: Quick catch up per group (on zoom)

    (jb) 
  • Demoes on location (all groups together):
    Prototypes demoes in situation 

    (jb, nf)

Week 4
Stories and Users

Monday 7.4

Tuesday 8.4

Wednesday 9.4

Thursday 10.4

Friday 11.4

Morning
(starts at 9.00 otherwise noted)

(Bits & Atoms)

  •  

  • Workshop/Input:
    'Storytelling & Storyboards' 

    (nf) 



Independent Study

  • 10.30 Check-In by groups: Video showcase:
    Narratives showcasing prototypes in action

    (nf, jb)

Afternoon
(starts at 13.00 otherwise noted)



13.00-14.30
Theory class: 'Pop Culture & Storytelling'




  • 14:00-17:00 Mentorings:  Storyboard (nf)

Independent Study: Start final production

Independent Study

Week 5
Production 

Monday 14.04

Tuesday 15.04

Wednesday 16.04

Thursday  17.04

Friday 18.04


Morning
(starts at 9.00 otherwise noted)

  • 9.30-11.00
    Theory class: 'Outcomes and Findings, Evaluating with participants'



Production 


Production




Production


Afternoon
(starts at 13.00 otherwise noted)


Production


 
  • Atelier walk-thru / Mentorings

    (jb)


*Booking photo studio Deadline

*Send by email: project title, author names, 1 enticing sentence, 1 email-friendly image for invitation

  • Mentorings: Editing

    (nf)
  • Final Group presentations: recap main findings, demo final prototype, short film (locations tbd)
  • Discussion & Feedback
    (jb, nf)







JB: Dr. Joëlle Bitton, NF: Nicole Foesterl