INTERACTION DESIGN: DESIGN METHODOLOGY SEMINAR
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Mona Neubauer
mona.neubauer@zhdk.ch
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OVERVIEW AND OBJECTIVES
Look at the course like a conference, where we will share knowledge and learn from each other. This course proposes to investigate the methods of interaction design and the challenges they pose, with a particular focus on human-centred, non-human centred & planet-centred design. With notions of cultural contexts, historical overviews, and case studies, we’ll discuss the foundations of interaction design methods and their evolution - each student will be responsible to advance the collective knowledge of the class, by becoming an investigator and by discovering sources, case studies, and possible new methods as well. Students will mentor each other in a peer-to-peer format.
During the overlap with the Interaction Design process course, some of the methods reviewed will be put into practice.
COURSE OUTLINE
From the third week, each workshop will be Class sessions include a lecture/discussion each Monday from 10.30-12.30. Starting in week 3 of the course and continuing for the rest of the semester, two students will be responsible for one workshop session.
From the third week, each workshop will be structured by two students.
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In a peer-to-peer format, students will give each other a grade and feedback on following criteria:
Workshop Facilitation and contribution to the «Interaction Design Database» 30%
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The grade is shared with the instructors by the end of the semester . A with a short written summary and reasoning included. Teachers may modulate the grade with their own evaluations.
Regular attendance is required (80%). Absences have to be excused (medical notes, etc). Arriving late on more than one occasion will also affect the grade.
Any assignment that remains unfulfilled receives a failing grade.
Sessions Note that sessions may take place either on-site or online - hybrid sessions (both online and on-site at the same time) are not possible, unless they were specifically designed for that format.
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Each class can take place in different places. You can decide where. It can be at school, in a public space, in a museum, in a park, in an office space, on Zoom/online platform, etc. You'll communicate one week prior to the class and the instructors.
In order to organise our schedules, you are welcome to pick your location by week 3.
*Please be mindful of commuting time according to your classmates' and your teachers' schedule. We may also have to change location plans due to various circumstances.
Every week two students are in charge to design a collaborative workshop of 2 hours (1h40 with 20mn-break in middle or at the end). You will act as workshop facilitator, use existing methods or generate your own ones – and present at least 4 literature references: at least 2 from a given pool – and 2 additional sources that you research yourselves, plus case studies. These additional sources should include academic and non-academic references, from various genders, and from various countries / cultures.
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- Each student present a 12-minutes impulse? engaging presentation on the topic of the day. Presentations complement each other and offer different angles on the topic. Possible formats are live sketching, classic slides presentation, other. You support your argument and view on the topic with the literature & case studies. 15-minutes method application by each student. (A method could be a speed brainstorming, a bodystorming, drawing a diagram, … – or you design your own) . Each presentation should provoke questions, inspire ideas.
- Workshop facilitation: Propose together 1 or 2 questions to the class to discuss, and mediate the discussion. Propose 1 exercise where a method related to the topic is applied.
- Be mindful to keep the time!
- Workshop facilitation: each student team design a workshop around one main question. You decide the content and the method.
- You mediate a class discussion
The presentations include entries in the Interaction Design Method database, sent to the instructor by email the prior Wednesday 14.00, to get enough time for feedback and to include possible changes.
The entries in the Interaction Design Method Database should include:
- 4 literature references with title, abstract, author, date, context, case studiesall summaries of main points
- All methods you will use in your workshop facilitation
- all All case studies you will talk aboutdiscuss
- FINAL ESSAY
The essay is a final 1500-words essay with a diversity of sources and bibliography (classified by genre: book, book chapter, journal article, conference article, academic thesis, newspaper article, web article, etc).
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For everyone, there are 2 mandatory readings every week and response notes are expected for each paper from each student and have to be uploaded on the blog by the prior Sunday evening. Additional readings are provided for reference and it's expected that you at least browse through the papers and read abstract and intro.
Students are expected to discuss and comment in class based on the readings they have done prior to the class (they can be randomly called to share their perspectives).
A reading guideline is provided to support the reading process: identify author(s), research location/institution, country, background, date, writing style, publication, context, sources, possible biases; identify words and concepts that are not familiar to you; identify questions that are emerging. See additional tips for reading academic papers by researcher Mike Ananny.
Texts vary in length every week, this is considered part of the learning process in this class to go through a reading and gather essential ideas in a limited time.
In addition, we suggest that you read the entries in the database made by your classmates prior to class.
- POSTING
A separate 'reflective journal' is developed by each student to share learnings from the seminar. It should be in the form of an online blog/vlog/podcast (ie. WordPress, Notion, Medium, TikTok, Insta or other) to share with the public your discoveries, findings, reflections, etc.
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Löwgren, J. & Stolterman, E. (2007). "Thoughtful Interaction Design". The Process (15-41).
Readings to browse:
Kolko, J. (2007). "Thoughts on Interaction Design". Brown Bear LLC. (Chapter 3)
Week 2 - 27.02.22 Design/Undesign: Perspectives and biases (jb)
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Sanders, E. (2013). "Perspectives on Participation in Design". Transcript Verlag.
Readings to browse:
Dubberly, H. (2004). "How do you design?" Dubberly Design Office.
Mareis, C. (2013). "Wer gestaltet die Gestaltung? Zur ambivalenten Verfassung von partizipatorischem Design". Transcript Verlag.
Dreyfuss, H. S. "The designer’s role (sketch)".
Kolko, J. (2011). "Exposing the Magic of Design: A Practitioner’s Guide to the Methods and Theory of Synthesis". (Oxford Series in HumanTechnology Interaction) (1 ed.). Oxford University Press, USA.
Week 3 - 06.03.22 For who and what do we design? Do we design for anyone? (mn)
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Rosner, D.,Bean, J. (2009). “Learning from IKEA Hacking: “Iʼm Not One to Decoupage a Tabletop and Call It a Day”. Proceedings of CHI’ 09.
Links to browse:
https://thanks-in-advance.com/
Week 4 - 20.03.22 Human-Computer Interaction and methods (mn)
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Oulasvirta, A., Kurvinen, E., & Kankainen, T. (2003). “Understanding contexts by being there: case studies in bodystorming". In Personal and Ubiquitous Computing, 7(2), 125-134.
Readings to browse:
Buur, J., Fraser, E., Oinonen, S., & Rolfstam, M. (2010). “Ethnographic video as design specs”. In Proceedings of SIGCHI Australia’ 10.
Danzico, L. (2010). “From Davis to David: Lessons from Improvisation”. In Interactions.
Fogg, B.J. (2003). “Conceptual Designs”. In Laurel, Brenda (ed.). Design Research. Methods and Perspectives.
Sanders, E., Stappers, P. J. (2008). “Cocreation and the new landscapes of design”. In CoDesign, 4(1), 5–18.
Verplank, B. (2008). Interaction Design Sketchbook.
Week 5 - 27.03.22 Experience and the "user-experience" (jb)
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boyd, danah. 2007. “Why Youth (Heart) Social Network Sites: The Role of Networked Publics in Teenage Social Life.” In MacArthur Foundation Series on Digital Learning – Youth, Identity, and Digital Media Volume (ed. David Buckingham). Cambridge, MA: MIT Press.
Readings to browse:
Buchenau, M. & Fulton Suri, J. 2000. “Experience Prototyping”. In Proceeding of DIS ’00.
Merholz, P., Wilkens, T., Schauer, B., & Verba, D. (2008). Subject To Change:
Creating Great Products & Services for an Uncertain World: Adaptive Path on Design. O’Reilly Media, Inc. (Chapter 1 + 5)
Horst, Heather. 2011. Free, Social, and Inclusive: Appropriation and Resistance of New Media Technologies in Brazil. In International Journal of Communication. 5. 437–462.
Kaye, Joseph, Levitt, M. K., Nevins, J., Golden, J. & Schmidt, V. “Communicating Intimacy One Bit at a Time”. In Proceedings of CHI ‘05.
Week 6 - 03.04.22 Prototyping concepts, prototyping everything (jb)
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Houde, S., and Hill, C. 1997. "What Do Prototypes Prototype?", in Handbook of Human-Computer Interaction (2nd Ed.), M. Helander, T. Landauer, and P. Prabhu (eds.): Elsevier Science B. V: Amsterdam.
Readings to browse:
O’Sullivan, D. & Igoe, T. 2003. Physical Computing: Sensing and Controlling the Physical World with Computers. Premier Press..
YounKyung, L., Erik, S., & Josh, T. 2008. The anatomy of prototypes: Prototypes as filters, prototypes as manifestations of design ideas. In ACM Trans. Comput.Hum.Interact. 15(2). 1–27.
Ehn, P., & Kyng, M. 1991. Cardboard computers: Mocking-it-up or hands-on the future. In Design at Work: Cooperative Design of Computer Systems. 169–195.
Bolchini, D., Pulido, D., & Faiola, A. 2009. “ “Paper in screen” prototyping: an agile technique to anticipate the mobile experience”. In Interactions. 16(4). 29–33.
Week 7 - 17.04.22 Prototyping with storytelling - what is evaluated? (jb)
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Kim, J., Lund, A. & Dombrowski. 2010. “Mobilizing Attention: Storytelling for Innovation”. In Interactions.
Readings to browse:
Brown, D. M. (2010). “Competitive Reviews” In Communicating Design: Developing Web Site Documentation for Design and Planning. 254-263. Berkeley: New Riders.
Quesenberry, W. & Brooks, K. 2010. “Why Stories?”. In Storytelling for User experience. Rosenfeld Media.
Loch, Christopher. 2003. Moving Your Idea Through Your Organisation. In Laurel, Brenda (ed.). Design Research. Methods and Perspectives.
**Case study: Almost twenty years apart, read how researcher Hiroshi Ishii & his colleagues present their visions of the future:
Ishii, Hiroshi & Ullmer B. 1997. “Tangible Bits: Towards Seamless Interfaces between People, Bits and Atoms”. In Proceedings of CHI ‘97.
Ishii, Hiroshi, Lakatos, D., Bonanni, L. & Labrune, J. “Radical Atoms: Beyond Tangible Bits,Toward Transformable Materials”. In Interactions. 19:1. January/February 2012. 38-51.
Week 8 - 24.04.22 What is innovative? (jb)
The history and practice of design is following that of technology, how do they correlate in notions of innovation and creativity?
- Workshop Facilitator:
Readings:
Kelley, T. (2001). "The Art Of Innovation: Lessons In Creativity From IDEO, America’s Leading Design Firm". Crown Business. 23-52.
Franzini, L., Herzog, R., Rutz, S., Ryser, F., Ziltener, K., Zwicky, P. (2021). “Postwachstum? Aktuelle Auseinandersetzungen um einen grundlegenden gesellschaftlichen Wandel". edition 8.
chapter ["Die Postwachtumsökonomie als plünderungsfreier Zukunftsentwurf, Paech, N., page 73-82]
chapter ["Von der imperialen zur konvivialen Technik", Vetter, A., page 159-167]
Readings to browse:
Ou, J., Dublon, G., Cheng, C., Heibeck, F., Willis, K.D.D. & Ishii, H. (2016). “Cilllia - 3D Printed Micro-Pillar Structures for Surface Texture, Actuation and Sensing”. In Proceedings of CHI ‘16.
Seago, A., Dunne, A. (1999). "New Methodologies in Art and Design Research: The Object as Discourse". In Design Issues. 15:2. Summer 1999.
Rhys, J., Haufe, P., Sells, E., Iravani, P., Olliver, V., Palmer, C. and Bowyer, A. (2011). “RepRap - The Replicating Rapid Prototyper.” In Robotica, 29.
Week 9 - 08.05.22 Re:Evaluation (mn)
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Greenberg, S., & Buxton, B. 2008. “Usability evaluation considered harmful (some of the time)”. In Proceedings of CHI ’08.
Readings to browse:
Nørgaard, M., & Hornbæk, K. 2006. “What do usability evaluators do in practice?: an explorative study of think aloud testing”. In Proceedings of DIS ‘06.
Preece, J., Rogers, Y., & Sharp, H. 2002. “Introducing Evaluation”. In Interaction Design. Wiley.
Sengers, P., & Gaver, B. 2006. “Staying open to interpretation: engaging multiple meanings in design and evaluation”. In Proceedings of DIS ‘06.
***Assignment for all: propose the topic of your essay***
Week 10 - 15.05.22 Data and visual abstractions (mn)
Diagrams, sketching, mind mapping, working with data, visualising information: this is the work of explaining to your audience, from clients, to customers, to collaborators, the essence of an argument.
- Workshop Facilitator:
Readings
Buxton, B. (2007). "Sketching User Experiences: Getting the Design Right and the Right Design". Morgan Kaufmann. 76-81.
Eggers, W. D., Hamill R., Ali A. (2013). “Data as the new currency. Government’s role in facilitating the exchange”. In Deloitte Review. 13. 18-31.
Readings to browse:
Fisher, D., DeLine, R., Czerwinski, M., Drucker, S. (2012). "Interactions with big data analytics". In Interactions. 19(3). 50-59.
Mackinlay, J.D., Winslow, K. "Designing Great Visualizations". Study for Tableau Software. (undated, retrieved November 2013).
Pavliscak, P. (2015). "Data-Informed Product Design". O’Reilly.
Rogers, Y., Sharp, H., Preece, J. (2002). “Identifying Needs and establishing Requirements”. In Interaction Design: Beyond Human Computer Interaction. John Wiley & Sons. 201-211.
Week 11 - 22.05.22 Design Fiction, Speculative Design, Artistic research (mn)
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Wakkary, Ron & Odom, William & Hauser, Sabrina & Hertz, Garnet & Lin, Henry. 2016. A short guide to material speculation: Actual artifacts for critical inquiry. interactions. 23. 44-48.
Readings to browse:
Dunne, Anthony and Raby, F. 2001. Design Noir: The Secret Life of Electronic Objects. August / Birkhäuser.
Tsaknaki, Vasiliki & Fernaeus, Y. 2016. “Expanding on Wabi-Sabi as a Design Resource in HCI”. In Proceedings of CHI ‘16.
Edmond, Ernest A. 2014. “Human Computer Interaction, Art and Experience”. In Candy, Linda & Ferguson, S. (eds.). Interactive Experience in the Digital Age. Evaluating New Art Practice. Springer.
Shedroff, N. 2012. Make it So. Rosenfeld Media.
Kakalios, James. 2005. The Physics of Superheroes. The Gotham Books Publishing Group.
30.05.22
***Assignment: Submit your Final paper***
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