Interaction Design Methods 2018

INTERACTION DESIGN: DESIGN METHODOLOGY SEMINAR

Spring 2018

Instructor: Dr Joëlle Bitton
joelle.bitton@zhdk.ch

Office hours by appointment

Class sessions include a lecture/discussion on Wednesdays from 9.30-12.30 in 4.K14, or other date if noted in the schedule below, between March 27 and May 23. Starting in week 2 and continuing for the rest of the semester, two to three students will give presentations every week.

OVERVIEW AND OBJECTIVES

This course proposes to investigate the methods of interaction design and the challenges they pose, with a particular focus on human-centred design. With notions of cultural contexts, historical overviews, and case studies, we’ll discuss the foundations of interaction design methods and their evolution. During the overlap with the Interaction Design process course, some of these concepts will be put into practice.

COURSE OUTLINE

From the second week, each course will be structured around two to three student presentations of fifteen minutes each and class discussions, with occasionally an additional lecture from the instructor or guest lecturer.

EXPECTATIONS AND GRADING

Grades will be based on the oral and written presentations and on class participation. Contributing to constructive group feedback is an essential aspect of class participation. Regular attendance is required. Two or more unexcused absences will affect the final grade. Arriving late on more than one occasion will also affect the grade.

Oral presentations 30%

Final essay 30%

Class participation 20%

Journal/Blog 20%

Any assignment that remains unfulfilled receives a failing grade.

ASSIGNMENTS

Oral presentations

Students must independently prepare lectures on selected texts from the week. These can be presented in different formats.
Possible presentation formats are:

Live sketching
Demo with prototyping
Classic Slides presentation
etc.

The presentation should include a 3-pages written discussion, made available to the class and instructor by Tuesday 13.00, prior to the day of the class to insure a general discussion.

The paper should include title, author, date, context, summary, bibliography.

Additional sources can be added to inform the discussion if necessary.

Final Essay

The essay is a final 2500-words essay with a diversity of sources and bibliography (classified by genre: book, book chapter, journal article, conference article, academic thesis, newspaper article, web article, etc).

The topic of the essay is chosen by the student and proposed by Week 5 in the form of a short paragraph (100 words) explaining the topic and the questions at stake. I will inform the student if the topic is accepted in that week. The final essay has to be submitted by Week 8.

The paper should be written in English.

Journal/Blog

A separate 'Journal' is developed by each student that reflects on learnings from the seminar. It should be in the form of an online blog (ie. WordPress, Tumblr or other):

The journal should be structured in a generally comprehensible manner
The lecture notes, including annotations, are stored
Notes, sketches for each lesson should be included as well

COURSE MATERIALS

Readings are made available in the shared IAD server.

CALENDAR

Week 1 - 27.03.18 Deconstructing Interaction Design and Perspectives

The focus of this introductory lesson is a discussion on the term "Interaction Design".

From your short experience as design students in the first semester and your various experience as customers and users, we’ll uncover the variety of meanings of interaction design.

As well, we'll look at a historical outline of design methods theories. Highlighting the notion of design, technology and human experience.

We’ll also look at the syllabus and go through the lectures to prepare.

Readings

Löwgren, J. & Stolterman, E. (2007). Thoughtful Interaction Design. The Process (15-41).

Carroll, J. M. (2000). Making Use: Scenario-Based Design of HumanComputer Interactions. The MIT Press. “the Process”

Dreyfuss, H. S. (1955). Designing for People. (26-43).

Dubberly, H. (2004). How do you design? Dubberly Design Office.

Kolko, J. (2011). Exposing the Magic of Design: A Practitioner’s Guide to the Methods and Theory of Synthesis (Oxford Series in HumanTechnology Interaction) (1 ed.). Oxford University Press, USA.

Additional readings

Dreyfuss, H. S. The designer’s role (sketch).

Kolko, J. (2007). Thoughts on Interaction Design. Brown Bear LLC. (Chapter 3)

Week 2 - 04.04.2018 Design in the everyday context

Design takes place everyday, is inspired by popular culture and in turn is inspiring stories and the collective imagination. Overview of design for various contexts.

Presentations by:

Marcial Koch

Lilian Lopez

Readings

Bell, Genevieve, Blythe, M. & Sengers, P. 2005. “Making by Making Strange: Defamiliarization and the Design of Domestic Technologies”. In ACM Transactions on Computer-Human Interaction. 12. 149-173.

Carroll, J. M. (2000). “What is Design?” In Making Use: ScenarioBased Design of HumanComputer Interactions. The MIT Press.

Kirk, David S., Chatting, D. J., Yurman P. & Bichard, J. 2016. “Ritual Machines I & II: Making Technology at Home”. In Proceedings of CHI ‘16.

Marianne de Laet and Annemarie Mol. 2000. The Zimbabwe Bush Pump: Mechanics of a Fluid Technology, In Social Studies of Science. 30/2. 225–63

Donald Norman. 1988. The Design of Everyday Things. 54-80.

Daniela Rosner and Jonathan Bean. “Learning from IKEA Hacking: “Iʼm Not One to Decoupage a Tabletop and Call It a Day.” Proceedings of CHI’ 09.

Shedroff, N. 2012. Make it So. Rosenfeld Media.

Additional readings

Dourish, P. & Bell , G. 2011. Divining a Digital Future: Mess and Mythology in Ubiquitous Computing. Cambridge: MIT Press.

Kakalios, James. 2005. The Physics of Superheroes. The Gotham Books Publishing Group.

Week 3 - 11.04.2018 Human-Computer Interaction and methods, Visual Abstractions

Interaction Design and the field of HCI research are intertwined. Desk-based research, cultural probes, participatory design, ethnographic video, etc… terms that are at the heart of methodologies.

Diagrams, sketching, mind mapping, working with data, visualising information: this is the work of explaining to your audience, from clients, to customers, to collaborators, the essence of an argument.

Presentations by:

Edna Hirsbrunner

Pascal Jeker

Janina Tanner

Exercise: Diagrams

HCI Readings

Buur, J., Fraser, E., Oinonen, S., & Rolfstam, M. 2010. “Ethnographic video as design specs”. In Proceedings of SIGCHI Australia’ 10.

Liz Danzico . 2010. “From Davis to David: Lessons from Improvisation”. In Interactions.

Fogg, B.J. 2003. “Conceptual Designs”. In Laurel, Brenda (ed.). Design Research. Methods and Perspectives.

Gaver, Bill, Dunne, T., & Pacenti, E. 1999. “Design: Cultural probes”. In Interactions, 6(1), 21-29.

Oulasvirta, A., Kurvinen, E., & Kankainen, T. 2003. “Understanding contexts by being there: case studies in bodystorming". In Personal and Ubiquitous Computing, 7(2), 125-134.

Sanders, E., & Stappers, P. J. 2008. “Cocreation and the new landscapes of design”. In CoDesign, 4(1), 5–18.

Verplank, Bill. 2008. Interaction Design Sketchbook.

Visual Abstractions readings

Eggers William. D., Hamill R., Ali A. 2013. “Data as the new currency. Government’s role in facilitating the exchange”. In Deloitte Review. 13. 18-31.

Fisher, D., DeLine, R., Czerwinski, M., & Drucker, S. 2012. Interactions with big data analytics. In Interactions. 19(3). 50-59.

Mackinlay, J. D. & Winslow, K. Designing Great Visualizations. Study for Tableau Software. (undated, retrieved November 2013).

Additional Readings

Rogers, Y., Sharp, H. & Preece, J. 2002. “Identifying Needs and establishing Requirements”. In Interaction Design: Beyond Human Computer Interaction. John Wiley & Sons. 201-211.
Buxton, B. 2007. Sketching User Experiences: Getting the Design Right and the Right Design. Morgan Kaufmann. 76-81.

Pavliscak, Pamela. 2015. Data-Informed Product Design. O’Reilly.

Week 4 - 18.04.2018 Evaluation by narration

Why do we document, why do we practice pitching, selling ideas? How do we share and disseminate a design?
How is speculative design / design fiction used in a context of evaluation?

Presentations by:

Mélanie Abbet

Felix Prantl

Colin Schmid

Exercise: Storytelling

Narration Readings

Auger, James. 2012. “Demo or die: Overcoming oddness through aesthetic experience”. In Why Robot? Speculative Design, the domestication of technology and the considered future. PhD Thesis. RCA, London.

Hertz, G. & Parikka, J. 2012. “Zombie Media: Circuit Bending Media Archaeology into an Art Method”. In Leonardo. 45:5. 424–430.

Ishii, Hiroshi & Ullmer B. 1997. “Tangible Bits: Towards Seamless Interfaces between People, Bits and Atoms”. In Proceedings of CHI ‘97.

Ishii, Hiroshi, Lakatos, D., Bonanni, L. & Labrune, J. “Radical Atoms: Beyond Tangible Bits,Toward Transformable Materials”. In Interactions. 19:1. January/ February 2012. 38-51.

Kim, J., Lund, A. & Dombrowski. 2010. “Mobilizing Attention: Storytelling for Innovation”. In Interactions.

Loch, Christopher. 2003. Moving Your Idea Through Your Organisation. In Laurel, Brenda (ed.). Design Research. Methods and Perspectives.

Speculative Design Readings

Auger, James. 2012. “Speculative design: The products that technology could become”. In Why Robot? Speculative Design, the domestication of technology and the considered future. PhD Thesis. RCA, London.

Dunne, Anthony and Raby, F. 2001. Design Noir: The Secret Life of Electronic Objects. August / Birkhäuser.

Tsaknaki, Vasiliki & Fernaeus, Y. 2016. “Expanding on Wabi-Sabi as a Design Resource in HCI”. In Proceedings of CHI ‘16.

Additional Readings

Brown, D. M. (2010). “Competitive Reviews” In Communicating Design: Developing Web Site Documentation for Design and Planning. 254-263. Berkeley: New Riders.

Campbell, Jim. 2000. “Delusions of Dialogue: Control and Choice in Interactive Art”. In Leonardo. 33:2. 133-136.

Edmond, Ernest A. 2014. “Human Computer Interaction, Art and Experience”. In Candy, Linda & Ferguson, S. (eds.). Interactive Experience in the Digital Age. Evaluating New Art Practice. Springer.

Nelson, Ted. 1974. Computer Lib. Dream Machine. Seven Dollars.

Quesenberry, W. & Brooks, K. 2010. “Why Stories?”. In Storytelling for User experience. Rosenfeld Media.

Week 5 - 02.05.2018 The question of the prototype

The prototype is the actuation of an idea, its evaluation, its dissemination, its validation all at once? Where does the prototype stop?

Presentations by:

Randy Chen

Mara Weber

Readings

Montgomery, Will. 2013. “Machines for Living”. In Wire. 243. 28-35.

O’Sullivan, D. & Igoe, T. 2003. Physical Computing: Sensing and Controlling the Physical World with Computers. Premier Press.

Pask, Gordon. 1971. “A Comment, a Case History and a Plan.” In Cybernetics, Art, and Ideas. Edited Reichardt, Jasia. London: Studio Vista. 76-99.

Ramakers, Raf, Anderson, F., Grossman, T. & Fitzmaurice, G. 2016. “RetroFab: A Design Tool for Retrofitting Physical Interfaces using Actuators, Sensors and 3D Printing”. In Proceedings of CHI ’16.

YounKyung, L., Erik, S., & Josh, T. 2008. The anatomy of prototypes: Prototypes as filters, prototypes as manifestations of design ideas. In ACM Trans. Comput.Hum.Interact. 15(2). 1–27.

Additional Readings

Ehn, P., & Kyng, M. 1991. Cardboard computers: Mocking-it-up or hands-on the future. In Design at Work: Cooperative Design of Computer Systems. 169–195.

Bolchini, D., Pulido, D., & Faiola, A. 2009. “ “Paper in screen” prototyping: an agile technique to anticipate the mobile experience”. In Interactions. 16(4). 29–33.

Week 6 - 09.05.2018 The experience and the user-experience

At the heart of the design is the human experience: how to keep track of it?

Presentations by:

Claudia Buck

Jennifer Duarte

Dominik Szakacs

Readings

boyd, danah. 2007. “Why Youth (Heart) Social Network Sites: The Role of Networked Publics in Teenage Social Life.” In MacArthur Foundation Series on Digital Learning – Youth, Identity, and Digital Media Volume (ed. David Buckingham). Cambridge, MA: MIT Press.

Horst, Heather. 2011. Free, Social, and Inclusive: Appropriation and Resistance of New Media Technologies in Brazil. In International Journal of Communication. 5. 437–462.

Kaye, Joseph, Levitt, M. K., Nevins, J., Golden, J. & Schmidt, V. “Communicating Intimacy One Bit at a Time”. In Proceedings of CHI ‘05.

Krueger, M. W., Gionfriddo, T, & Hinrichsen, K. “Videoplace - An Artificial Reality”. In Proceedings of CHI ’85.

Merholz, P., Wilkens, T., Schauer, B., & Verba, D. (2008). Subject To Change:
Creating Great Products & Services for an Uncertain World: Adaptive Path on Design. O’Reilly Media, Inc. (Chapter 1 + 5)

Additional Readings

Buchenau, M. & Fulton Suri, J. 2000. “Experience Prototyping”. In Proceeding of DIS ’00.

Holmquist, L. E. 2005. Prototyping: Generating Ideas or Cargo Cult Designs? In Interactions. March-April 2005.

Week 7 - 16.05.2018 Innovation for all

The history and practice of design is following that of technology, how do they correlate in notions of innovation and creativity?

Presentations by:

Stefan Lustenberger

Michelle Schmid

Readings

Blanchette, Jean-François. 2011. “A Material History of Bits”. In Journal of the American Society for Information Science and Technology. 62:6. 1042-1057.

Jones Rhys, Haufe P., Sells E., Iravani P., Olliver V., Palmer C. and Bowyer, A. 2011. “RepRap - The Replicating Rapid Prototyper.” In Robotica, 29.

Kelley, T. (2001). The Art Of Innovation: Lessons In Creativity From IDEO, America’s Leading Design Firm. Crown Business. 23-52.

Ou, Jifei, Dublon, G., Cheng, C., Heibeck, F., Willis, K.D.D. & Ishii, H. 2016. “Cilllia - 3D Printed Micro-Pillar Structures for Surface Texture, Actuation and Sensing”. In Proceedings of CHI ‘16.

Seago, Alex & Dunne, Anthony. 1999. New Methodologies in Art and Design Research: The Object as Discourse. In Design Issues. 15:2. Summer 1999.

Additional Readings

Kelley, T. (2001). The Art Of Innovation: Lessons In Creativity From IDEO, America’s Leading Design Firm. Crown Business. 53-66.

Oulasvirta, A., Kurvinen, E., & Kankainen, T. (2003). Understanding contexts by being there: case studies in bodystorming. In Personal and Ubiquitous Computing. 7:2. 125-134.

Week 8 - 23.05.2018 Re: Evaluation, Teach

What does it mean to evaluate a work, what are the tools, how is a project fitting its intentions? Is evaluation even necessary in the context of design?

For our final class, we go back to the basics of design: its pedagogy. Interaction Design is though here as a mediation for everyday life: how can you as students use your knowledge to develop your craft and to share your lessons learned.

Presentations by:

Dui Buy

Fiona Good

Exercice : Teach

***Assignment: Submit your Final paper***

Evaluation Readings

Bardzell, J., Bolter, J., & Löwgren, J. 2010. “Interaction criticism: three readings of an interaction design, and what they get us”. In Interactions. 17:2. 32–37.

Greenberg, S., & Buxton, B. 2008. “Usability evaluation considered harmful (some of the time)”. In Proceedings of CHI ’08.

Nørgaard, M., & Hornbæk, K. 2006. “What do usability evaluators do in practice?: an explorative study of think aloud testing”. In Proceedings of DIS ‘06.

Preece, J., Rogers, Y., & Sharp, H. 2002. “Introducing Evaluation”. In Interaction Design. Wiley.

Sengers, P., & Gaver, B. 2006. “Staying open to interpretation: engaging multiple meanings in design and evaluation”. In Proceedings of DIS ‘06.

Teach Readings:

Ackermann, Edith K. 2016. “Learning to Code: What is it? What’s In It For The Kids?— A Tribute to Seymour Papert". Trans. version from publication in Tecnologie didattiche (TD 27-2002).

Burnham, Jack. 1969. “Systems and Art”. In Arts in Society. 6:2. University of Wisconsin, Summer/Fall 1969. 194-204.

Moriwaki, Katherine & Brucker-Cohen, J. 2006. “Lessons from the scrapyard: creative uses of found materials within a workshop setting”. In AI & Society. 20:4. 506-525.

JOURNALS/BLOGS