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Over the course of a six week module, students will develop a multi-touchpoint service concept for an innovative service ecology targeting smart home solutions for the elderly. The deliverables include testable service concepts.

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• Team 1 (challenge 2 or 3) – Aurelian Ammon, Shaën Anouk Reinhart, Daria Babco, Manuel Leuthold
• Team 2 (challenge 1) – Michael Schönenberger, Carlo Natter, Stephanie Dickerson, Alessa Gassmann
• Team 3 (challenge 1) – Vinzenz LeuteneggerAdrienn Bodor, Vinzenz Leutenegger, Jérôme Krüsi, Tingting Jiang, Adrienn Bodor 
• Team 4 (challenge 2) – Daniel Edoardo Holler, Tobias Dupuch, Katharina Durrer, Ismael Möri

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• Tue 2nd of May 2018: project briefing at Oysterlab
• Wed 16th of May 2018: presentation of service concept
• Thur 24th of May 2018: prototype demo with cooperation partner
• Thur 7th of June 2018: final presentation
• Fri 8th of June 2018: deliveries on filer server

All dates / imort as ical

Communication via Slack

• oysterlabxzhdk.slack.com

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CW 18/19 – Service Exploration

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Image Added

Deliverables

• Systematic overview of research results (photos, videos)
• Service Experience Map

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