Over the course of a six week module, students will develop a multi-touchpoint service concept for an innovative service ecology targeting smart home solutions for the elderly. The deliverables include testable service concepts.
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- Tue 2nd of May 2018: project briefing at Oysterlab
- Wed 16th of May 2018: presentation of service concept
- Thur 24th of May 2018: prototype demo with cooperation partner
- Thur 7th of June 2018: final presentation
- Fri 8th of June 2018: deliveries on filer server
Communication via Slack
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- Under Service Exploration you'll find methods for the first project phase
Downloads:
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Deliverables
- Systematic overview of research results (photos, videos)
- Service Experience Map
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